AVATARLABS PRIVACY POLICY

Effective: March 1, 2012

This privacy policy describes how AvatarLabs, Inc. (“AvatarLabs”) treats information provided or collected on the sites or in the Applications where this privacy policy is posted. “Applications” include any program, game or service operated by us (or on our behalf) that may be displayed on various online, mobile or other platforms and environments, including those operated by third parties, which permits us to interact directly with our users. This privacy policy also explains the treatment of information provided or collected on Applications we make available on third-party sites or platforms if disclosed to you in connection with use of the Application. We follow this privacy policy in accordance with local law in the places where we operate.

From time to time, we may change this privacy policy to accommodate new technologies, industry practices, regulatory requirements or for other purposes. We will post all such changes on this website with the date that such changes become effective. Your continued use of our sites and Applications constitutes your acceptance of such changes.

If you access our sites or Applications from a third party social networking site, you may be required to also read and accept the Terms of Service and Privacy Policy of such site. If you want to change the information your social network shares with us or with other third parties, you will need to follow the instructions on that site for updating your information and changing your privacy settings. You may also need to review or change the permission settings on your mobile device(s).

Types of Information We Collect

We collect two basic types of information — “Personal Information” (information that directly or indirectly identifies a particular individual, such as the individual's name, postal address, email address and telephone number) and “Anonymous Information” (information that does not directly or indirectly identify, and cannot reasonably be used to identify an individual) — and we may use Personal and Anonymous Information to create a third type of information, “Aggregate Information” (information about groups or categories of users, which does not identify and cannot reasonably be used to identify an individual). We collect the following categories of information:

  1. Information you provide in Public Forums. “Public Forums” may include message boards, conversation pages, blogs, chat rooms, social community environments, profile pages, and other forums that do not have a restricted audience. Please note that if you provide Personal Information when you use any of these features, that Personal Information may be publicly posted and otherwise disclosed without limitation as to its use by us or by a third party. To request removal of your Personal Information from a public forum on one of our sites or Applications, please contact support@avatarlabs.com.
  2. Information sent either one-to-one or within a limited group using our message, chat, post or similar functionality, where we are permitted by law to collect this information
  3. Information you provide to us when you use our sites and Applications, our Applications on third-party sites or platforms such as social networking sites, or link your profile on a third-party site or platform with your registration account, which may include but is not limited to your name, user ID, profile photo, e-mail address, birthday and gender, and the names of your friends on such third party site that are also connected to our Application(s). We may also receive information about you from other users of our sites or Applications who choose to upload their e-mail contacts, of which you may be one. Please note that by using one of our Applications through a social networking site, you are authorizing us to collect, store, and use in accordance with this Privacy Policy any and all information that you agreed the social networking site could provide to us through their Application Programming Interface ("API"). Your agreement takes place when you "accept" or "allow" (or similar terms) one of our Applications on a social networking site.
  4. Location information when you visit our sites or use our Applications, including location information either provided by a mobile device interacting with one of our sites or Applications, or associated with your IP address, where we are permitted by law to process this information
  5. Usage, viewing and technical data, including your device identifier or IP address, when you visit our sites, use our Applications on third-party sites or platforms or open emails we send. Usage information includes information about your use and interaction with other players and the Applications.
  6. When you ask for assistance from our customer support team, we will collect and store the contact information you provide (generally your name and e-mail address), information about your use or activity on the site or Application, and any potential user ID number. We will also store the correspondence and any information contained within.
  7. You may be able to take part in certain activities on our sites or Applications that give you the opportunity to communicate or share information not just with AvatarLabs, but also with other users. These include:

    We may record and store archives of these communications on our servers to protect the safety and well being of our users and our own rights and property. You acknowledge and consent to the recording and storage of such communications for these purposes.

  8. Please note that all of your payments for our Applications are handled by Facebook, Apple, Google and other third party partners, and those partners pass the payments on to AvatarLabs. AvatarLabs never collects, stores or in any way processes your financial or billing information.

How We Collect Your Information

How We Use Your Information

In general, we collect, store and use your information to provide you with a safe, smooth, efficient, and customized experience on our sites and Applications. For example, we may use information collected from you in any one or more of the following ways:

If you have provided your e-mail address to us, we will use it to respond to (i) customer support inquiries, and (ii) keep you informed of your in-game activity, including comments from friends, notifications about in-game status, etc. Some messages, such as invites for friends to join you in a game, may include your name and profile photo. We may also send promotional e-mail messages ("Promotional Communications") directly or in partnership with parties other than AvatarLabs. Each Promotional Communication will generally offer recipients choices about receiving additional messages.

Sharing Your Information with Third Parties

We do not actively share your Personal Information with third party advertisers for their direct marketing purposes. Check the privacy policy of your social networking sites or mobile ad networks regarding how they may share your Personal Information with advertisers. We will not share your Personal Information with any other third party companies except in limited circumstances, including:

In addition, our Applications may display an "offer wall" that is hosted by an offer wall provider. The offer wall allows third party advertisers to provide virtual currency to users in exchange for interacting with an advertisement or for completing a marketing offer that may include signing up for an account with one of those advertisers. These are not offers made by AvatarLabs. These offers may be displayed to you based on certain technical information, such as your geographic area or anonymous demographic information. After clicking on one of these advertisements, you will no longer be on a site hosted by AvatarLabs or a partnering social networking site. To properly credit user accounts and to prevent fraud, a unique identifier will be shared with the offer wall provider.

Your Controls and Choices

We provide you the ability to exercise certain controls and choices regarding our collection, use and sharing of your information. In accordance with local law, your controls and choices may include:

Children's Privacy

AvatarLabs’ sites and Applications are not intended for use by any person under the age of 13. Our Terms of Service require every user to warrant that they are above the age of 13 in order to use our sites or Applications. Accordingly, we do not knowingly or intentionally collect Personal Information from children on any of our sites or in any of our Applications. If you believe or have any information that AvatarLabs may have inadvertently collected Personal Information from a child, please contact support@avatarlabs.com and we will take immediate steps to delete any such information from our database and systems.

Data Security and Transfer

The security, integrity and confidentiality of your information are extremely important to us. We have implemented technical and administrative security measures that are designed to protect your Personal Information from unauthorized access, disclosure, use and modification. From time to time, we review our security procedures to consider appropriate new technology and methods. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable.

Please note that while our servers holding your information may be located outside the United States, we do not transfer your Personal Information to any third parties outside the United States.

Comments and Questions

If you have a comment or question about this privacy policy, please contact support@avatarlabs.com or write to us at: AvatarLabs, Inc., 16030 Ventura Blvd., Suite 102, Encino, CA 91436. Our sites and Applications may contain links to other sites not owned or controlled by us and we are not responsible for the privacy practices of those sites. We encourage you to be aware when you leave our sites or Applications and to read the privacy policies of other sites that may collect your Personal Information.

© 2012 AvatarLabs, Inc. All Rights Reserved.